Soft Space: Malaysia's Fintech Payment Innovator

As digital payments revolutionize commerce, Soft Space emerges as Malaysia's leading fintech innovator, providing cutting-edge payment solutions for businesses of all sizes.
April 3, 2025 by
Soft Space: Malaysia's Fintech Payment Innovator
Alifah

Redefining Digital Payments in Southeast Asia

Founded in 2012, Soft Space has become a key player in the region's payment ecosystem with its:

  • Omnichannel payment platform (supporting 100+ payment methods)
  • Patented softPOS technology (turning smartphones into POS terminals)
  • Bank-grade security with PCI DSS compliance
  • Seamless API integration for businesses

Exclusive Interview with Soft Space Leadership

We spoke with Joel Tay, Chief Commercial Officer of Soft Space, about the company's vision and achievements.

Q: What differentiates Soft Space from other payment providers?

A: "Our softPOS technology is truly revolutionary - it eliminates hardware costs and enables any merchant to accept card payments using just their smartphones."

Q: How has Soft Space contributed to Malaysia's cashless journey?

A: "We've empowered thousands of SMEs to go digital, especially during COVID-19 when contactless payments became essential. Our solutions helped businesses continue operating safely."

Q: What's next for Soft Space?

A: "We're expanding across ASEAN and developing blockchain-based payment solutions while maintaining our focus on financial inclusion."

Why Businesses Choose Soft Space

1. Cutting-Edge Technology

  • First-in-market softPOS solution
  • QR code payment integration
  • Real-time transaction analytics

2. Financial Inclusion

  • Enables micro-merchants to accept digital payments
  • Supports underbanked businesses
  • Multi-language platform for diverse markets

3. Enterprise-Grade Solutions

  • Customizable payment infrastructure
  • White-label solutions for banks
  • Fraud detection systems

4. Regional Expansion

Currently operating in:

  • Malaysia
  • Thailand
  • Japan
  • Philippines
  • Australia

Challenges and Competitive Landscape

While competing with global players like Stripe and Adyen, Soft Space maintains an edge through:

  • Local market expertise
  • Regulatory compliance
  • Cost-effective solutions

Future Developments

  • Central Bank Digital Currency (CBDC) integration
  • Buy Now Pay Later (BNPL) features
  • Enhanced AI fraud prevention

Conclusion: The Future of Payments

Soft Space continues to drive Malaysia's digital payment revolution with innovative, inclusive solutions. As cashless adoption grows, Soft Space is well-positioned to lead the next wave of fintech innovation.

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Soft Space: Malaysia's Fintech Payment Innovator
Alifah April 3, 2025
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